Depending on how you interact with Gavoremi™, we may collect or process:

• Contact information such as your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information such as order number, products purchased, order value, shipping information, transaction status, returns, and refunds.
• Customer-account information if you choose to create or use an account.
• Information you provide when contacting customer support.
• Device and website-use information such as IP address, browser type, device type, cookie identifiers, referring pages, and website interactions.
• Marketing preferences and information relating to your interactions with advertising or promotional communications.
• Payment-related information required by Shopify and applicable payment providers to authorize and complete a transaction.

Gavoremi™ does not store complete credit or debit card numbers on its own store servers.

Personal information may be collected:

• Directly from you when you place an order, create an account, subscribe to communications, submit information, or contact customer support.
• Automatically through cookies, pixels, scripts, logs, APIs, local storage, and similar technologies where applicable.
• From Shopify, payment providers, fulfillment partners, shipping carriers, and other providers involved in your transaction.
• From analytics, advertising, attribution, or marketing providers where those services are enabled and permitted.

Personal information may be used to:

• Process, verify, fulfill, and deliver orders.
• Send order confirmations, shipment notices, tracking information, and service-related communications.
• Provide customer support and respond to questions.
• Review returns, refunds, disputes, and payment-related requests.
• Detect, investigate, and help prevent fraud, misuse, and security incidents.
• Operate, troubleshoot, analyze, and improve gavoremi.com.
• Measure advertising and marketing performance where permitted.
• Provide advertising or marketing communications where permitted and subject to applicable privacy choices.
• Meet applicable legal, regulatory, tax, accounting, and recordkeeping obligations.
• Establish, exercise, or defend legal claims.

Gavoremi.com and services supporting our store may use cookies, pixels, APIs, scripts, local storage, server logs, and similar technologies for website functionality, checkout, shopping-cart operation, preferences, security, fraud prevention, analytics, attribution, and advertising where applicable.

Some technologies are necessary for the website to operate. Other technologies may be considered non-essential and may be subject to consent or opt-out requirements depending on your location and applicable law.

Where available, visitors may use the store's cookie or privacy controls and applicable browser or device settings to manage certain technologies.

Gavoremi™ may work with AppLovin Corporation ("AppLovin") as a third-party advertising, measurement, attribution, analytics, and campaign-optimization provider where AppLovin advertising services are enabled.

Depending on the technologies enabled, information may be collected or shared through AppLovin pixels, cookies, APIs, scripts, identifiers, or similar technologies. This may include device or browser information, IP address, website interaction events, advertising identifiers or preferences where applicable, and e-commerce events such as product views, searches, products considered, add-to-cart activity, checkout activity, and purchase-related events.

Depending on the integration and applicable permissions, AppLovin may also receive certain identifiers or contact-related information associated with e-commerce advertising services. The exact information processed depends on the technologies enabled, configuration, consent status, privacy choices, browser or device settings, and applicable law.

Where required by applicable law, Gavoremi™ provides visible notice and obtains necessary permissions or valid consent before AppLovin processes personal information for advertising and related purposes.

Where AppLovin's pixel, cookies, API, script, or other integrations are enabled on gavoremi.com, we intend to use a cookie banner or comparable consent mechanism as required by applicable law and AppLovin's applicable requirements.

Such controls are intended to identify relevant advertising technologies, provide appropriate notice, collect applicable consent choices, and respect withdrawal or opt-out choices.

Depending on your location, you may have choices relating to non-essential cookies, targeted or interest-based advertising, or certain uses that may be defined as a "sale" or "sharing" of personal information under applicable privacy laws.

Where applicable, Gavoremi™ will maintain mechanisms intended to collect and respect relevant consent or opt-out choices and will take reasonable steps to transmit applicable privacy signals to advertising providers when required.

Browser, device, operating-system, or Global Privacy Control settings may also communicate certain privacy choices where recognized and required by applicable law.

We may use analytics technologies and service providers to understand how visitors navigate Gavoremi™, which pages or products are viewed, how website features perform, and where technical issues occur.

This information may help us improve navigation, product presentation, website performance, advertising measurement, and the overall shopping experience.

If you subscribe to promotional communications or otherwise provide appropriate permission where required, Gavoremi™ may send information about products, launches, offers, or store updates.

You may use the unsubscribe method provided in applicable marketing messages or contact customer support for assistance.

Personal information may be shared with service providers that help us operate the store, including:

• Shopify and related commerce infrastructure providers.
• Payment and transaction-processing providers.
• Fraud-prevention and security providers.
• Fulfillment and logistics partners.
• Shipping carriers.
• Customer-support and technology providers.
• Analytics and performance providers.
• Advertising providers, including AppLovin where enabled and permitted.

We may also disclose information when required by applicable law, legal process, governmental request, or where reasonably necessary to protect rights, security, property, or prevent fraud.

Payment information required to complete a transaction is processed through Shopify and applicable payment providers.

Gavoremi™ does not store complete credit or debit card numbers on its own store servers. Payment providers may process transaction information for authorization, payment completion, fraud prevention, dispute handling, security, and legal compliance.

To prepare and deliver an order, relevant contact information, shipping address, order details, and shipment information may be provided to fulfillment partners, logistics providers, and shipping carriers.

These providers may use the information to prepare, route, track, and deliver shipments or resolve delivery-related questions.

Orders are processed and dispatched within 7 business days after payment confirmation. Standard U.S. shipping typically takes 10–15 business days after dispatch.

When you request a return or refund, we may process information relating to your identity, contact details, order, delivery, returned products, payment transaction, correspondence, and refund status.

Customers may request an eligible return within 30 calendar days after delivery, subject to the conditions of the Gavoremi™ Return & Refund Policy.

After a refund is approved, refund processing is typically completed within 5–10 business days. Additional time may be required for the financial institution or payment provider to reflect the credit in the customer's account.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, accounting, tax, fraud prevention, returns, refunds, dispute handling, legal compliance, recordkeeping, and legitimate business administration.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

No method of internet transmission, payment processing, or electronic storage can be guaranteed to be completely secure.

Gavoremi™ does not intend to use AppLovin advertising services to infer, collect, track, or transmit sensitive personal information or protected health information for advertising purposes.

We do not intend to pass custom advertising events or fields to AppLovin that are designed to contain sensitive personal information or protected health information.

Gavoremi™ is a general consumer pet-products store and is not directed to children under 13 or to children as otherwise defined under applicable privacy laws.

We do not knowingly seek to collect personal information from children through the store. AppLovin advertising technologies must not be intentionally initialized or used by us in connection with a child where prohibited by applicable law or AppLovin's applicable requirements.

If you believe that a child has improperly provided personal information through our store, please contact us.

Because our store operator, Shopify, payment providers, advertising providers, fulfillment partners, and other service providers may operate in different jurisdictions, personal information may be processed in countries other than the country or region where you live.

Where required by applicable law, appropriate contractual, organizational, or other lawful transfer measures may be used to support cross-border processing.

Depending on where you live and subject to applicable law, you may have rights relating to your personal information, including rights to request:

• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of certain personal information.
• Portability of certain information.
• Restriction of or objection to certain processing.
• Withdrawal of consent where processing is based on consent.
• Opt-out of certain targeted advertising, sale, or sharing activities as those concepts are defined by applicable law.

Privacy rights are subject to applicable legal exceptions, identity-verification requirements, and jurisdiction-specific rules.

To submit a privacy request, email service@gavoremi.com .

Please describe your request and provide enough information for us to identify the relevant account, communication, or transaction. We may request reasonable information to verify identity before completing a request.

Where applicable, customers may also use privacy, cookie, consent, or data-sharing opt-out controls made available directly through the Gavoremi™ storefront.

Gavoremi.com may contain links to websites or services operated by independent third parties.

Their privacy practices are governed by their own privacy policies, terms, and legal obligations. We encourage customers to review the privacy information of third-party services they choose to use.

We may update this Privacy Policy to reflect changes in our operations, technology, service providers, advertising integrations, security practices, or applicable legal and regulatory requirements.

The revised version will be posted on this page.

Last updated: September 27, 2026.

For privacy questions or requests, contact:

Email: service@gavoremi.com
Phone: +86 15794909649

Customer Service Hours: 8:00 AM – 10:00 PM Daily